Management: Becoming a Confident Leader

Great managers are able to bring out the best in themselves and others. But what does it take to thrive in management?

This intensive two-day course lays the groundwork for those new to management or looking towards their first management position in the near future. You will learn what it takes to become an effective manager in today's business climate.

Session Topics
So that you are confident in your management role, this two-day course covers everything from planning to managing poor performance:
  • Effective people management skills
  • Key components of management: planning, leading, organising and controlling
  • Communication skills for managers
  • How to motivate and influence staff
  • Delegating and setting priorities within a team
  • Decision making
  • Coaching for improved performance
  • Disciplinary procedures
  • Your Learning Outcomes
Afterwards, you'll be able to…
  • Understand the key functions, responsibilities, tasks and competencies of management
  • Manage your team with confidence
  • Get the best from your people
  • Deal with performance issues in a timely manner
  • Achieve more cohesive team work and process management
  • Increase operational effectiveness
Duration
Two day course, 9am – 4pm
Includes workbook, arrival tea or coffee, morning tea, lunch and afternoon tea.
 

Jul 24 - Jul 25 2018

Auto Lodge Motor Inn

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